• What information does the Grind King Family collect?
• How does the Grind King Family use and share personal information?
• How is my personal information protected?
• What are cookies and how does the Grind King Family use them?
• How can I opt out from receiving Grind King Family communications?
• How can I update or change my personal information?
• Linked Sites
• How to contact the Grind King Family
Secure Shopping Guarantee
We use the industry-standard encryption protocol known as Secure Socket Layer (SSL) to keep all of your order, billing, and shipping information secure. We have established a Secure Shopping Guarantee for every transaction that you make on the Grind King website. Should any unauthorized charges appear on your credit card as a result of shopping on our website, you must notify your credit card provider in accordance with its reporting rules and procedures.
The Grind King Family includes Dark Horse, Inc.; Dark Horse-California, Inc.; and their affiliated companies and operating divisions.
What information does the Grind King Family collect?
Each time you visit a Grind King Site, the web server automatically collects your internet service provider's address, the web page from which you came, web browser software, and a record of your activity while visiting the site.
The Grind King Family members collect personally identifiable information (such as first and last name, credit card number, home address, e-mail address and telephone number) that you provide when you make a purchase; visit the Grind King Site; create or edit your registries and wish lists; participate in a contest, sweepstakes or other promotion; fill out a survey or questionnaire; sign up for a program or club; contact a Grind King Family member (by e-mail or otherwise); contact a Grind King Family customer service representative; or otherwise interact with a Grind King Family member. The information you provide to Grind King Family members may also be combined with demographic and other information that is available in order to allow the Grind King Family members to better communicate with you and enhance your shopping experience.
For purposes of this policy, information regarding your children that you (the parent) provide to the Grind King Family is treated in the same manner as information collected about you.
How does the Grind King Family use and share personal information?
Your personal information is used by the Grind King Family members to enhance your guest relationship with them, respond to your requests, tailor offerings to you, communicate with you about products, services, special offerings and events or programs offered by the Grind King Family members or their marketing partners that may be of interest to you. The Grind King Family may also use this information to analyze and manage its businesses. Aggregate data (which does not allow an individual to be identified, contacted or located) is collected from online and offline facilities and may be used to enhance the ability of the Grind King Family members to communicate with you, and for internal analysis and management purposes.
Sharing Your Personal InformationGrind King Family members will not license, sell or provide your personal information to any unaffiliated third party except as permitted by this policy or with your consent. The Grind King Family shares your personal information as set forth below:
In Connection with Business Transfers: In the event that a store, division or part or all of a Grind King Family member (or the assets of one of those entities) is bought, sold or otherwise transferred, customer information will likely be included among the transferred business assets.
To Comply with Laws: A Grind King Family member may also disclose specific information when it determines that such disclosure is necessary to comply with the law or to protect the interests or safety of its visitors and guests, the Grind King Family or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
On Registries and Wish Lists: Registries and wish lists are made available for viewing by others. If you create your registry or wish list and elect to make it available online, your information will be accessible at www.termiteskateboards.com.
How is my personal information protected?
The Grind King Family members use industry standard security techniques on the Grind King Sites to help protect against the loss, misuse or alteration of information collected from you at the Grind King Sites. When you access your account information or transmit personally identifiable data to the Grind King Sites, that information is stored on servers that the Grind King Sites have attempted to secure from unauthorized access or intrusion. "Secure Socket Layer" software encrypts all personal information you transmit to the Grind King Sites. Grind King Family members cannot be and are not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal measures.
What are cookies and how does the Grind King Family use them?
How can I opt out from receiving Grind King Family communications?
From time to time, you may receive periodic mailings, telephone calls or e-mails from Grind King Family members with information on products or services, discounts, special promotions, upcoming events or other offers from a Grind King Family member or its marketing partners. You may opt out of receiving e-mail communications by clicking the "Unsubscribe" link at the bottom of the e-mail received or click here to unsubscribe from future emails. It may take us up to 10 days to complete this process, as permitted by law. You may opt out of receiving mailings or telephone calls by contacting Dark Horse at 800.840.0172. In addition, your personal information may be retained in the database for record keeping purposes and for internal research and analysis.
How can I update or change my personal information?
You may update or change your personal information by completing the online form at www.grindking.com or by calling 800.840.0172 and asking a member in sales, who will instruct you on how to update or change your personal information. To change your shipping or billing information for www.grindking.com orders, log on, select "My Account" and make the appropriate changes.
The Grind King Sites do not knowingly solicit or collect personally identifiable information online from children under the age of 13 without prior verifiable parental consent. If any Grind King Family member learns that a child under the age of 13 has submitted personally identifiable information online, in contravention of these measures, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).
How to contact the Grind King Family